Online IT Assets Management and Discovery Solution

What is ITAM? 

Today, IT is an integral part of every business organization.  To keep track of each and every asset is necessary but quite a difficult task. Here ITAM can take the charge. It helps in a big way to manage your IT assets efficiently.

Whom is it meant for? 

This is practically meant for each & every organization where IT exists.

Why is it needed?

It can keep track of hardware. Maintain records of software installed. Deploy IT Assets effectively & efficiently. Manage upgrades & warranties. Keep track of financial perspective of IT assets, disposals, replacement & transfers.

Where it will run?

It will run either on your server or on a hosted server.

To see how it works actually, please go to the following link, fill up the form & submit.  We will provide you with a demo version. See how it helps you & let us know.

http://www.hridayamsoft.com/demo-request.html 

For More detailed information about ITAM go to

http://www.slideshare.net/mahendrakulkarni/online-it-assets-management-and-discovery-solution

Prajakta Khadilkar.

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IT helpdesk features

 

What IT Helpdesk exactly does??

In my view, an IT Helpdesk is like a Swiss Army Knife packed with variety of Features like,

  • Common Platform: It provides a common platform to the Senior Management, IT Team & Users/Employees.
  • Predefined Process: Entire process of call handling is well defined; changing your employees won’t result into change in process.  It saves lot of energy spent on training.
  • Customizable Calls Setup: You can configure your own Methods for attending calls, Problem types, Call Categories & Call Status.
  • Hardware Inventory: You can create multiple types of IT Assets, track its warranty & assign different support vendors. Asset transfers & tracking dead assets also becomes easy.
  • Software Inventory: It is always a pain to maintain list of purchased licenses & licenses assigned to users. Auxilium IT Helpdesk makes it easy for you.  You can create & maintain OEM as well as Paper licenses.
  • Monitoring: Management & IT Administrator can keep a close watch on activities related to calls & IT assets.

Today we have seen some of the features of IT Helpdesk.  In the coming articles, we will go through some more features of IT Helpdesk.

Prajakta Khadilkar.

IT helpdesk

 

WHAT is it – First of all, we will see what Helpdesk is.

A help desk is a resource intended to provide the customer or end user with information and support related to company or institution’s products and services. The purpose of a help desk is usually to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software.

IT Helpdesk is a software solution restricted for solving IT related issues. Usually it’s a web based call logging and service ticket generation facility used through internet or intranet.

Customization of entire process is very much possible.

For WHOM is it meant for – It is practically meant for everyone where an IT Department exists & operational.

WHY is it needed – Today, without computers, life seems impossible.  So IT plays a key role in every organization. If the organization intend to have complete control over IT, this solution helps to control overall IT operations centrally even in case of multiple locations; since it provides a common platform to its employees, management & service teams.

 

Prajakta Khadilkar

dms – regulatory compliance.

 

Electronics is a not a new-found rage now. Considering the speed of this era, it feels as if it’s been ages that we are madly in love with various electronic gadgets. One without which it is impossible to manage, is computer.   

We may be considered illiterate if we are not net savvy. Then comes the role of software solutions. Various solutions play important roles while working on computers.

Since we are currently discussing about DMS, it would not be inappropriate to accept that DMS is going to play a vital role in near future.

 

Image

One of its many important aspects is Regulatory Compliance.

A combination of security control, audit trails, archiving & disaster recovery ensure, that an organization is able to authenticate the validity of information stored & demonstrate compliance with regulations & requirements.  This is what Improved Regulatory Compliance is.

The Outcome??

Image

Is this the outcome???

🙂  No Ways………

Risk of noncompliance that leads to fines, withdrawn license or sometimes custodial sentence is null & void.  

Plus an added benefit is Accountability. Each & Every action related to document is recorded. As a result, the Administrator is provided with all trails & track records.

Moral of the story is, DMS is going to be inevitable in near future… For Sure…

Prajakta Khadilkar.

go green

Go Green…….

Looking at the frightening speed of human race using natural resources, every sensible human being is concerned about the wastage of precious natural resources.

Whenever man has discovered something, he invaded the nature, used it to a great extent & then profoundly destroyed it.  Our greatest mistake is, we take the natural wealth for granted & forget that it’s not going to last forever.  Unfortunately, now the nature is reacting to this in a big way in past few years.

It’s high time, that we retrospect our deeds & try not to harm the nature as far as possible.

One of the step towards this, is going green in the office.

Now, what exactly is going green in the office????

When we convert all forms of documentation into digital forms, it results into minimal usage of papers.

Since papers are made of wood, naturally we are saving natural wealth. Now we will see in detail, how we can create a paperless office.

  • Preview all documents in digital form first & then print a document, if it is really a must have.
  • Instead of having loads of printing papers, go for high speed scanners for scanning large volumes of documents & computers with lots of memory to save them.
  • As far as possible, send Reports, Letters online, instead of physical copies.
  • There are many DMS solutions in the market.  Zero in the one that fulfills your needs & go for it.

It’s high time, that we go green to save the wealth, mother earth provided for us………

Go green…. With DMS….

You can try http://dms.hridayamsoft.com/

Prajakta Khadilkar

disaster management with document management system (DMS)

Disaster Management with Document Management System (DMS)

Today we will see how DMS play a vital role in disaster management of documents.

When we are dealt with documents, it is, inevitable that the documents are going to deteriorate in due course of various operations & rest with age.  Due to regular wear & tear, documents are bound to become useless for future reference.

Secondly, documents can fall prey to natural calamities like floods or sudden fire or pests etc.  Such sudden mishap can cause huge problems or complications.

All these can be avoided with the help of Document Management System (DMS).  Documents are scanned & categorized & saved in such a manner that one can easily access them from anywhere, at any given time. Even if the original document is destroyed by any of the above reason, it can be restored at any given point by taking a print of scanned document.

In today’s fast pace, we all need that pace in all aspects; be it our personal life or professional.  DMS help us in a big way to keep pace, as far as our professional life is concerned.  So……………. Go for one that suits all your needs………

Happy Surfing……….

You can try http://dms.hridayamsoft.com/

Prajakta Khadilkar

document management system : document indexing

Document Indexing

When we surf the net to search for something, we are unaware of the volume of documents available on net that are matching our search query.  Neither we can go through all these documents nor the search engines does.  Instead the search engines search the words entered in an index already created & display the documents that contain these words.

Same applies to Document Management System i.e. DMS.

Considering the volume of documents in any firm/organization/company, an Efficient Index make a document search possible. There are few types of indexing.

  1. Full Text Indexing needs huge space.
  2. Metadata Indexing can dramatically cut the space requirement.

Document indexing can prove way beyond powerful, if done in a smart manner.

Hence whenever you surf the net for a Document Management Solution – DMS, check whether the Solution includes a Smart Document Indexing.

You can try http://dms.hridayamsoft.com/  

Happy Surfing……..

Prajakta Khadilkar

why do I need universal document viewer for dms (document management solution)

 

Why Do I Need  Universal Document Viewer for DMS (Document Management Solution)???

When a solution provider talks about DMS, he needs to take into consideration the various types of documents & files he is going to deal with.  Some of them are:

Open Document

OpenOffice.org

Rich Text Format

Microsoft Word

WordPerfect

Plain Text

HTML

Open Document Spreadsheet

Open Office.org

Microsoft Excel

And So on…..

Now if a descent Universal Document Viewer is not included in the solution, users will suffer like anything.   If the provider limits the usage of document types to cover up the shortcomings of his solution, it will affect the work of the company & productivity of users too.

Universal Document Viewer is an inevitable tool, without which DMS is incomplete or I may say useless.

What exactly Universal Document Viewer does with Documents??

Retrieve & view image or document in any format.

Works efficiently in any browser

Cuts download time

Supports very large files effectively

No license is needed to read any document

Give an option to print

So, if you are looking for an effective Document Management Solution, don’t forget to check whether the solution includes a descent Universal Document Viewer.

Happy Surfing…….

If you wish, you can click:

http://dms.hridayamsoft.com/

Prajakta Khadilkar

dream of paperless office

“Paperless Office…” 

Is it Ever Possible???   Ha… It must be like Building Castles In the Air……

What do we do with loads of papers in office till now??

After completing the process we file them in various folders & dump them in a store full of annoying dust.  And you know what, whenever we need to deal with any of these documents, we shudder with the thought of dust & sneezing which is a package deal that comes with stores/warehouses.  So Pleeeeeeezzzz……….

Wait.. Wait.. Wait.. Guyz   N  Galz ……  We all are listening & saying this for ages that anything is possible with a strong will.  Very true..but only if you arm yourself, with right tools, at right time.  Now if you think about Paperless Office, it’s not a fantasy anymore. Your dream is few clicks away..

Trust me…  You CAN   breathe a sigh of relief with effective DMS software.

First of all, let’s see what type of papers we deal with, in our office.

  1. Quotations
  2. Purchase Orders
  3. Bills
  4. Many Other Documents

Now we will see what these solutions normally do with papers.  They scan, save & send all documents to the respective personnel from the front desk itself.

If you want your dream of Paperless Office come true, you need a solution that is complete in itself.  There are many solutions available in the market with various features & USPs.

What to Look for?

  • Document Categorization
  • Document Indexing
  • Document Viewer that enables any of your users to view documents who doesn’t have right to edit the document.
  • Flow Defining Facility for documents that needs approval.

For example, when a Purchase Bill will arrive at the front desk, it will be scanned & uploaded by the receptionist immediately.  Then this bill will be viewed, entered, categorized & sent by purchase officer.  Then it will be viewed & approved by authorized person & forwarded to Accounts Department for payment.

If your solution has the facility of predefined document flow, the bill process will be completed flawlessly.

So now what are you waiting for????

Surf the net & zero in a solution with these features for a Realistic Dream…………

& & & I have a suggestion for you…. Just Try This..

http://dms.hridayamsoft.com/

Prajakta Khadilkar